HEY,
HEARD YOU GOT QUESTIONS

PRODUCTS

Heyhae offers unique DIY nail strips that you can apply anywhere, under the sun or indoors, with no need for a UV/LED light. Pick a design to match your mood or occasion, and in just 30 minutes, enjoy salon-like finish and durability.

More than two weeks with the right care.

Yes, 100% vegan and not tested on animals.

How to apply

1. Clean your nails with alcohol wipes to remove oils and residue. Push back your cuticles and file your nails to the desired shape.

2. Choose the gel strip that fits each nail best. If you're between sizes, opt for the smaller one to prevent overlap onto your skin or cuticles. Gently stretch the gel strip to better fit your nail.

3. Apply the gel strip and press firmly for durable wear.

4. Trim the excess gel strip with nail clippers or cuticle scissors.

5. Cure under direct sunlight for 5-10 minutes, and file the tips for a smooth finish. Voilà!

How to remove

1. Apply 1 to 2 drops of Heyhae’s Got to Go Remover and gently peel off the gel strip starting from the cuticle edge with the wooden stick.

2. After removal, wash your hands and apply a nourishing nail oil or cream to hydrate and protect your nails and cuticles.

A top gel coat, which will need LED light curing, is recommended for a smooth, glossy finish to bring out the vibrant colors.

Heyhae gel nails can be applied to natural nails and extended nails.

There are two identical strips in the pouch. You can find the size chart here.

ORDERS

After processing your order, we will email you a tracking number.

Standard shipping will typically arrive in 2-5 business days, and express shipping will take 1-3 days. Please note that orders placed on Friday afternoon will be processed on the next business day.

We understand that issues may arise, and when they do, we're committed to resolving them promptly and efficiently. Please be aware that during periods of high volume, it may take up to 1 business day for us to respond. We accept returns of items in their original, unused, and unopened condition within 15 days of receipt of the goods. If your order arrives damaged or defective, we want to make it right as swiftly as possible. Please reach out to us at hello@heyhae.co.

We use either USPS or UPS to fulfill your orders.

You can update or cancel your orders after it is placed; however, it needs to be done as soon as possible. If your order has already been fulfilled, we won’t be able to update your address or cancel it. Please contact us at hello@heyhae.co as soon as possible with your order number.

We strive to ensure a smooth delivery process with our carrier partners. However, we recognize that there are instances when a package is marked as delivered but cannot be located. In such situations, we request that you allow 48 hours for your package to make its way to you, as carriers sometimes mark deliveries ahead of the actual delivery time. If your package remains missing after the period, please contact us at hello@heyhae.co.

We offer global shipping, but please be aware that customers are responsible for the shipping costs and any import fees or taxes.